Company: CARE CART (Brand: Ayudiva Herbals)
We want you to have a positive experience with Ayudiva Herbals. If you are not fully satisfied with your order, our team is here to assist you.
Returns :
Products are eligible for return if they are damaged, defective, or incorrect at the time of delivery.
Returns must be requested within 15 days of delivery.
Products must be unused, unopened, and in their original condition with all packaging intact.
Note: For hygiene and safety reasons, certain opened health supplements or personal/intimate care items may not be eligible for return.
Refunds :
Once your return is received and inspected, we will notify you of the approval status.
Approved refunds will be credited back to the original method of payment within 5–7 business days.
Shipping charges, if applicable, are non-refundable.
How to Start a Return
Provide your order number and the email used for purchase.
Contact us via email at: official@ayudiva.in
once approved, we will share step-by-step instructions and a return shipping label.
For any issues, please contact our support team.
Exchanges :
Exchanges are available for eligible products, subject to availability.
Once your return is received and approved, the replacement will be dispatched as soon as possible.
Cancellations :
Orders may be cancelled before dispatch by contacting our support team at official@ayudiva.in
Once shipped, cancellations are not possible; the return process must be followed.
Cancellation charges may apply depending on the stage of order processing.
Wrong Address Disclaimer
Customers are responsible for providing accurate shipping and billing details.
If a package cannot be delivered due to an incorrect or incomplete address, we may not be able to process a full refund.
Contact Information :
For questions, concerns, or assistance with cancellations, returns, or refunds, please contact our support team:
official@ayudiva.in
+91 9667736328
Flat No. J-1/5, DDA Flats Kalkaji, New Delhi, Delhi, India – 110019
